DEEPKOLD · HELP
Frequently Asked Questions
Everything about Deepkold nicotine-free pouches — what's inside, how to pay, and how delivery works. Still stuck? Contact us →
Products & ingredients
Are Deepkold pouches really nicotine-free?
Yes. Every Deepkold pouch is made with zero nicotine and no tobacco — with caffeine only in the Focus line (always labeled in mg).
What's the difference between Pure, Focus and Deep Calm?
All three are nicotine-free oral pouches. Pure Cold is plain flavor with no added actives. Focus adds 50 mg caffeine + 50 mg L-theanine for a daytime lift. Deep Calm is caffeine-free with a labeled sleep blend (1 mg melatonin, L-theanine, magnesium). 8 flavors across the three lines.
Which pouch line has caffeine?
Only the Focus / Energy line — 50 mg caffeine + 50 mg L-theanine per pouch, every active shown on the can. Pure is caffeine-free with no added actives; Deep Calm is caffeine-free too but is a nighttime sleep pouch (melatonin, L-theanine, magnesium, labeled in mg).
Shipping, age & returns
How much is shipping?
Shipping is free on every US order. Orders start at $59.97 (cart subtotal before discounts), and pouches come in sealed 6-can sleeves, so each flavor is ordered in multiples of 6. Deepkold ships across the United States.
Do I have to be 21?
Yes. Even though every product is nicotine-free, Deepkold sells to adults 21 and older only, with age verification at checkout.
Can I return an order?
Sorry, no. Every sale is final, and we can't take cans back for change of mind, sealed ones included. If a can arrives damaged or faulty, email us within 3 days of delivery with your order number and a photo or video; after we verify it, a free replacement comes with your next order.